PerfectShelf policies

Terms of Service

The rules for using PerfectShelf, Free access, one-time Supporter purchases, Steam Data, and service availability.

Effective September 25, 2026 · Last updated September 25, 2026

1. Agreement

By using PerfectShelf, you agree to these Terms and the Privacy Policy. Questions may be sent to Contact support.

2. Free access and activation

PerfectShelf is an independent showcase for games perfected on Steam. Steam sign-in confirms ownership. A successful first shelf build and verification of a unique email activate your Free account and publish your shelf. Every current tool is included: achievement galleries, unlimited tracked and completed Planner games, Completion Plans, notes, videos, bookmarks, Share Studio, Completion Cards, shelf curation, and banner controls. There is no trial.

You authorize PerfectShelf to retrieve and cache the public Steam Data described in our Privacy Policy. Free owners may manually request a refresh once every rolling 24 hours. Only a completed manual refresh begins that cooldown. Unused availability does not accumulate into multiple refreshes.

3. Supporter purchase

Supporter costs $25.00 USD for one year, paid once. There is no subscription, automatic renewal, or recurring charge. Checkout is currently disabled. Before accepting payment, checkout will display the price, applicable taxes, final total, and Stripe as the payment processor. Paid checkout will initially be available to US customers only. Free accounts remain available worldwide. PerfectShelf is the seller and will arrange payment processing, refunds, and applicable tax compliance.

Supporter status is bound to the purchasing Steam account. It is non-transferable and lasts for one year from the purchase date. Your term ends on the purchase anniversary at the same UTC time (February 29 becomes February 28). When your last active grant ends, your account returns to Free and keeps all current tools and saved data. You are never charged again automatically. A further purchase requires your action and starts a new year from that purchase date; overlapping terms do not add together. Administrative promotional grants may instead last 30, 90, or 180 days, or one year from issuance. Their end date appears in Account settings.

4. Refreshes and service changes

Supporters currently receive automatic refreshes scheduled at the start of each UTC hour. This updates the Steam profile, shelf, and cached Planner progress. Both Free and Supporter refreshes reuse unchanged game data between weekly full audits. Steam outages, privacy settings, and capacity limits may delay or prevent a refresh. Page views and Planner writes use cached data and never initiate Steam calls.

Features and refresh schedules may evolve as the service grows. Supporters receive priority access to new features and available refresh capacity. We will give advance notice of material reductions where reasonably possible. If operations end before a paid term expires, contact support for review under the Refund Policy and applicable consumer rights.

5. Refunds and access

You may request a full refund within 14 calendar days of purchase under the Refund Policy. A full refund revokes the Supporter grant funded by that payment. Other valid grants remain effective. If no valid grant remains, the account becomes Free; every current tool, shelf, plan, and saved preference remains available.

6. Referrals

Referral links retain first-touch attribution and permanent account relationships. A completed shelf and unique verified email qualify the referral. Referral rewards are inactive: no points, credits, discounts, or rewards are currently earned or redeemable. Historical records remain retained. Any future program will have separately published rules. Self-referrals, duplicate identities, fraud, or manipulation may be rejected.

7. Steam Data and third-party services

Steam profile visibility, Steam services, game publishers, content availability and third-party providers are outside PerfectShelf’s control. Games can add achievements, disappear, change artwork or return incomplete data. You remain responsible for your Steam account and compliance with the Steam Subscriber Agreement.

Steam Data disclaimer. The Steam Web API, Steam Data, Valve branding and Valve links are provided “as is,” “with all faults,” and “as available.” To the maximum extent permitted by law, Valve, Steam game publishers and developers, and their suppliers disclaim express, statutory and implied warranties, including accuracy, merchantability, fitness for a particular purpose, title, non-infringement and uninterrupted or error-free access. They are not liable for indirect, consequential, special, incidental or punitive damages arising from the Steam services or data.

PerfectShelf does not warrant that Steam Data is complete, current or error-free. If Valve or another provider changes, suspends or requires cessation of access, PerfectShelf may modify, suspend or discontinue affected features or the service.

8. Acceptable use

Do not attack, scrape at unreasonable volume, reverse engineer protected systems, bypass account access controls, interfere with queues or billing, submit malicious content, abuse support, infringe intellectual-property or privacy rights, or use PerfectShelf unlawfully. Public shelf URLs may be shared, but access to nonpublic owner and administrative surfaces is prohibited without authorization.

9. Ownership

PerfectShelf owns its original software, branding and presentation. Valve owns Steam, the Steam Web API, Steam Data and Valve branding; game artwork, names and achievement assets remain the property of Valve and their respective publishers or owners. No ownership in those materials transfers to you or PerfectShelf. You retain rights in content you submit and grant PerfectShelf permission to process it only as needed to operate the service.

10. Suspension and termination

You may stop using PerfectShelf and request deletion through support. We may suspend or terminate access for fraud, abuse, unlawful conduct, security risk, nonpayment, provider requirements or material violation of these Terms. Where practical, we will give notice and a chance to correct the issue. Ending the service does not erase obligations or records that must survive for refunds, disputes, accounting, fraud prevention or legal compliance.

11. Disclaimers and liability

PerfectShelf is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim implied warranties and do not promise uninterrupted operation, permanent availability, specific achievement counts or preservation of third-party data. To the maximum extent permitted by law, PerfectShelf will not be liable for indirect, incidental, special, consequential or punitive damages. Nothing here excludes liability or consumer rights that cannot lawfully be excluded.

12. Changes and contact

We may update these Terms as the product, law or providers change. Material changes will be posted before they take effect where reasonably possible. Questions may be sent to support@perfectshelf.app.