Email support
We aim to reply within 2 business days. Signed-in users with a verified email can send a request directly from their account.
Sign in through SteamWhat to include
- Your PerfectShelf vanity URL or SteamID64.
- A short description of what happened and when.
- For future billing questions, the transaction or receipt identifier.
- For privacy or deletion requests, the action you want us to take.
Never send secrets. PerfectShelf support does not need your Steam password, Steam Web API key, full card number or authentication cookie.
Common destinations
Steam account support
PerfectShelf can help with its own shelf and connection behavior, but it cannot recover a Steam account, change Steam privacy settings or resolve a Steam purchase. Those issues belong with Steam Support.
Copyright, abuse and security
Send a precise description, the affected URL, your authority to report it and a reliable reply address. For a security report, avoid accessing other users’ data and include reproducible details without publishing them first.